365-day warranty policy covers all of the jewelry purchased from Bling Proud.
1. We offer 365 days warranty service. This warranty covers all manufacturer defects in material or workmanship but does not cover neglect and abuse, natural wear and tear.
2. The used Custom/Solid Gold jewelry has any problem within 365 days of the delivered date, we offer one-time repairment(Warranty is voided on user damage issues i.e: water damage, accidental breakage, etc.), customers pay for resend and return shipping fee.
Warranty exceptions and exclusions:
1. Any damage to jewelry caused by neglect, abuse or natural wear and tear. Damage, such as being hit or knocked, is easily detectable under magnification. For example, if a chain wears thin due to neglect or natural wear and tear, the warranty is considered void. Warranty is voided on user damage issues i.e: water damage, accidental breakage, etc.
2. Any jewelry that has been repaired by another jeweler. We cannot be held responsible for merchandise that has been worked on by another jeweler.